Contents
1. Who we are
This website and the services offered through it are operated by PARDINI LIVROS E SERVICOS LTDA, a limited liability company registered in Brazil under CNPJ 65.317.478/0001-95, with its registered office at Travessa Bosque da Represa, 2035, Sala 2, Itupu, Sao Paulo/SP, CEP 04.922-160.
The trade name we present to the public is the same as the registered legal name of the company. The domain pardiniebooks.online is registered to and operated by the same legal entity. No third-party operator, franchisee, or licensor is involved in the administration of this website or in the processing of personal data described in this policy. For the purposes of this policy, references to "we", "our", and "us" refer to PARDINI LIVROS E SERVICOS LTDA.
2. Information we collect
We collect only the personal information that we need to answer your enquiries, fulfil orders placed with us, and manage editorial correspondence. The categories are as follows:
- Identification data that you provide when you contact us or place an order (full name, email address, telephone number).
- Correspondence content, meaning the body of the messages you send us and any attachments they contain.
- Order and delivery data when applicable, including shipping address, order history, and invoicing details.
- Technical data collected automatically when you visit our website, including IP address, browser type, device type, referral source, and timestamps.
3. How we use your information
Personal information is used only for the purpose for which it was provided. Specifically:
- To reply to editorial submissions, catalogue enquiries, and commercial correspondence.
- To process, invoice, and deliver orders placed through our storefront.
- To maintain author, retailer, and supplier relationships in the ordinary course of publishing operations.
- To keep this website functional, secure, and free of abuse.
- To comply with obligations imposed on us by applicable law, including tax, accounting, and consumer protection legislation.
4. Legal bases for processing
Depending on the situation, we process personal information on one of the following legal bases: the execution of a contract to which you are a party (for example, an order you have placed); your consent, freely given when you contact us or subscribe to our updates; our legitimate interest in operating and defending the business; and compliance with legal obligations to which we are subject.
5. Sharing with third parties
We do not sell personal information. We share it only with the third parties strictly required to run the business: our accountancy provider, our shipping and fulfilment partners, our payment processor, and the professional advisors we engage when needed. Each of these parties is bound by contractual confidentiality obligations and processes personal data only on our instructions.
Where a court order, regulatory requirement, or written request from a competent authority obliges us to disclose personal information, we will do so to the extent required by the applicable rule, and we will notify the person concerned whenever we are permitted to.
6. Data retention
We retain personal information for the period necessary to fulfil the purpose for which it was collected, and thereafter for the period required by tax, accounting, and consumer protection rules that apply to publishers and booksellers established in Brazil. After that period, we securely delete or anonymise the data.
7. Cookies and similar technologies
Our website uses a small number of cookies, all of which fall into one of two categories: (a) strictly necessary cookies, without which the site would not function; and (b) analytics cookies, which help us understand how the website is used in aggregate. Analytics cookies are set only after you accept them through the banner presented on first visit. Your browser can be configured to reject cookies entirely; some parts of the site may then behave with reduced functionality.
8. Your rights
Under the Brazilian General Data Protection Law (LGPD), and, where applicable, under other privacy rules that reach our activities, you have the right to confirm that we process personal information about you; to access that information; to correct incomplete, inaccurate, or outdated data; to request anonymisation, blocking, or deletion of unnecessary or excessive data; to obtain the portability of your data to another service provider; to request deletion of personal data processed on the basis of your consent; to be informed about the entities with whom we have shared your data; and to withdraw your consent at any time. To exercise any of these rights, please contact us using the details in section 11.
9. Security
We apply reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse, or disclosure. No transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee absolute security; we do commit to acting promptly if an incident nonetheless affects data we control.
10. Changes to this policy
We may update this policy from time to time to reflect changes in our operations, in the services we offer, or in the legal rules that apply to us. The updated version will be posted on this page with a revised "last updated" date at the top. Substantive changes will be signalled through our website and, where appropriate, by direct notice.
11. Contact
Questions, requests, or complaints related to this privacy policy can be sent to [email protected] or by post to PARDINI LIVROS E SERVICOS LTDA, Travessa Bosque da Represa, 2035, Sala 2, Itupu, Sao Paulo/SP, CEP 04.922-160, Brazil.